Frequently Asked Questions

How do I submit the information for my site?

Pro Web Designs will E-mail you the Web Builder Kit which contains all the instructions of how to collect, organize and submit your site layout, text and pictures to us.

I have brochures and pictures but they are not in electronic format. Is this a problem?

No. The packages include brochure and picture scanning. Pro Web Designs will convert your brochures and pictures into electronic format (JPEG) for use on your site.

How long does it take to get my site up and running once I submit the Web Builder Kit?

Typically it takes approximately a month before your site goes "LIVE". Once you submit you Web Builder Kit, it takes 7 to 10 days before your site preview. Once we receive your comments, our designers will go back to work and produce your final site design, add the ClipOn Commerce (shopping cart/e-commerce features) and make your site "LIVE" within 10-15 days.

What is the WebWizard?

The WebWizard is the part of the Visual Web Tools software used to build and make changes to your site. When you purchase a package, you will receive the Visual Web Tools CD and tutorial so you can make future changes to your web site yourself. Pro Web Designs can make changes for a fee of $50 per 1/2 hr.

What is the Clip-On Commerce?

Clip-On Commerce is your "products storage" and shopping cart for online transactions. Once Pro Web Designs has built (or you have built) the design of your web site in the WebWizard, you will use the Clip-On Commerce to add your products and link them to your site within the WebWizard.

What operating systems can I use with Visual WebTools?

Visual WebTools supports Windows 95 or higher. Visual WebTools can also be run using Macintosh Internet Explorer 5.0, with the exception of the WebWizard Component, in which case you may use Macromedia Dreamweaver for Macintosh as your Web Development tool.

What browsers can I use with Visual WebTools?

Internet Explorer browsers 4.01 or higher are supported by Visual WebTools.

What if I need help using the Visual WebTools software?

Read through the online tutorial and FAQs. If you have any remaining questions you may contact Customer Service.

How many products, pictures, and how much text can I have on my website?

You may have up to 1000 products, 1000 pictures, and 100,000 words on your website.

What is a merchant account and why do I need one?

A merchant account is required to do e-commerce and allows you to accept credit cards and electronic checks. By accepting major credit cards, you can increase your credibility, customer convenience and, best of all, your sales. Statistics show that accepting credit cards can increase sales by 100%.